Refund & Return Policy
Our Promise to You – Travelora Satisfaction Guarantee
At Travelora, we’re dedicated to offering quality travel products that truly enhance your everyday adventures. We believe in the effectiveness of our items and recommend using them for at least 30 days to experience their full potential. If you're not completely satisfied after 30 days—and within our 30-day money-back window—reach out via our Contact Us page, and we’ll be happy to assist.
Order Changes & Cancellations
Need to make a change? No problem—just contact us within 24 hours of placing your order. After this period, your order may already be in processing and changes may not be possible. If your cancellation request is within the 24-hour window, your refund will be processed within 7 business days.
30-Day Money-Back Guarantee
We stand behind every product we sell. That’s why we offer a 30-day trial period. If you’re not happy, you can return your item under our money-back guarantee. Please note: any shipping costs (if applicable) are non-refundable.
To start a return, simply fill out the form on our Contact Us page. Please include your Order Number, or the Name and Email Address used at checkout. Our friendly team will take care of the rest—quickly and hassle-free.
Damaged Items
We carefully package every order to ensure your products arrive in excellent condition. Items are considered damaged if they arrive defective or broken. Please note: slight marks or packaging dents that do not affect the product’s function are not classified as damage.
For any concerns, don’t hesitate to contact us—we’re here to help and always happy to support fellow travellers.